Tuesday April 16th is the eve of the 2019 Healthcare Marketing & IT Conference (HITMC19). Since the event is being held in Boston, we thought it would be fun to try and bring several communities together for a meetup/tweetup that coincides with the weekly #hcldr chat. If you are in Boston, here are the details […]

Blog post by Joe Babaian Seek First to Understand, Then to be Understood – Steven Covey Is your doctor really present during your visit? – Suzanne Koven M.D. The topic of Authentic Listening has become even more important as we accelerate into healthcare innovation and system redesign. We have not yet moved the needle toward true meaningful […]

On Wednesday April 3rd, The Beryl Institute will be holding it’s annual Patient Experience Conference #P2019 in Dallas TX. Back in 2015, Jason A. Wolf @jasonawolf, President of The Beryl Institute, and I decided to do a live #HCLDR chat from the floor of #PX2015. #hcldr chat live at #PX2015 starting in 1 minute! Special […]

Spring is finally in the air and now that warmer weather is around the corner. It’s also the time of year when things look a little brighter. Hope and positivity are in the air. In light of this (see what I did there?), I thought it would be nice to discuss an uplifting topic this […]

Blog post by Joe Babaian Kindness can transform someone’s dark moment with a blaze of light. You’ll never know how much your caring matters. Make a difference for another today. ― Amy Leigh Mercree Talking about dementia, elder care, and the journey towards the end of life is not easy but it doesn’t have to be […]

I started using a FitBit to track my steps about 2 years ago. It was a hand-me-down from my wife who no longer needed it (she upgraded to an iWatch). At first I didn’t really want to use it, but I soon found myself working hard to achieve my goal of 8,000 steps a day […]

 Blog by Joe Babaian What we’ve got here is a failure to communicate. ~ Cool Hand Luke When I came across a quote from Reed Hastings of Netflix, it got me considering, it’s a great time to think about leadership in action and what we tolerate in the pursuit of our goals and vision. We’ve discussed […]