Five Keys of Dealing with Workplace Conflict
We have heard from several members of our community and they reported #HCLDR chat was especially helpful this past week. I thought the tweets were fast, valuable and the conversation was rich. Thanks to Colin for choosing the topic of “Priorities” and for all the planning he put into that chat.
Two topics seemed to generate a great deal of interest. Several folks shared information about the use of Lean in health care. Paul Levy, author of the well respected blog: Not Running a Hospital, wrote a post I found very interesting about using Lean in health care: The Lean Dentist
The other topic that generated interest last Tuesday night was conflict resolution. I’ve chosen the article Five Keys of Dealing with Workplace Conflict written by Mike Myatt as the foundation of our next chat.
Our author shares his belief that defining acceptable behavior helps leaders handle conflict in an effective way.
Q1: How would you define acceptable behavior? What will or won’t you accept from members of your team?
Q2: As a leader, what specific methods would you implement to help your team manage conflict in a healthy manner?
Our community has been given a wonderful honor.
We’ve been asked to write a blog about #HCLDR by a medical association. Question 3 has been asked of us and we believe you would best answer this question.
Q3: Why should medical school deans and teaching hospital CEOs participate in #HCLDR? Do you have specific examples of change that has occurred because of this chat?
We promise we will share more details as they become available. Again, we believe this is a great tribute to the strength and value of this community.