Blog post by Joe Babaian
It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently. ~ Warren Buffett
This week on #hcldr I want to touch base on something we all think about – sometimes directly, other times more passingly, but we all know it matters: our online reputation via our interactions AND how that translates into our “real life”. New flash – in the healthcare corridors of Twitter, online interactions are real, powerful, representative of face to face, and must be treated with the same care and respect. This discussion won’t focus on weighting the relative quality or longevity of online versus face to face interactions, that’s been done (and done) before. I’ll argue that the vast majority of folks reading this have sufficiently blurred the line between online and face to face as to make the question moot. We do what works, when and where needed. Simple!
Warren’s comment about reputation doesn’t specify online or otherwise. It’s a truism and simply applies. The past year on one of the healthcare-related channels of Twitter – #MedTwitter – has served as a reminder of how quickly real-world reputations can turn on the proverbial dime, and not always for the best. There is no safe harbor anymore for bad behavior. Now, for some, the need for a great reputation doesn’t apply – that might work for certain domains or even be par for the course (thinking fisticuffs politics or more).
In healthcare? Are you kidding? We’ve come a long way from the quiet white halls of yore, but the entire range of healthcare still has more than an element of decorum that is required to get things done regardless of your role. Maybe that’s why we are all here – we know intuitively somewhat more is expected from the researcher to the doctor, from the nurse to the innovator and on. Communities like #MedTwitter, #hcldr,
#ILookLikeASurgeon, #HealthITchicks, #HITSM, & #pinksocks (plus many more!) show the quality and heart of the participants and the solid communities.
Please join me this week as we host the #hcldr tweetchat and dive into your reputation and consider all the implications for connections ranging between face-to-face and online. Be part of the conversation on Tuesday, January 29th at 8:30pm ET (for your local time click here) when we will be discussing:
T1 We all want to express our real selves when building connections. What importance do you place on reputation as you navigate life and career?
T2 How does our hyper-connected society amplify good/bad behavior and how does this give more insight when looking for peers or communities in healthcare?
T3 How might the pressure to always be “on” create an untenable situation for individuals? How are we all held to a higher standard in this environment?
T4 Going forward, how might more advanced technology mesh with human interactions to create authentic relationships based on more than followers or sound bites?
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