Monthly Archives: October 2019

Workplace Apathy

One of the hardest challenges as a leader is recognizing and addressing team apathy. There is almost nothing worse for productivity than people who no longer caring about their peers, the organization or the quality of their work. Overt apathy is easy to spot, but at work, most prefer to avoid direct confrontation and as […]

Does Independence Matter for Physician Practices?

I recently had the opportunity to attend the Medical Group Management Association (MGMA) annual conference in New Orleans (MGMA19AC). I love this event as it gives me a rare opportunity to learn what’s on the minds of physician practices around the country. It was clear this year that the wave of consolidation of physician practices is […]

The Need for Speed in Healthcare

 Blog post by Joe Babaian “How did it get so late so soon?” ― Dr. Seuss We find ourselves expecting things fast – Amazon Prime was known for two-day delivery a short time ago. Then it was next-day delivery. Now in major markets like Houston, I can receive most items the same day. Who doesn’t want it […]

The Value of Empathy in Healthcare

Blog by Joe Babaian “It doesn’t take an instant more, or cost a penny more, to be empathetic than it does to be indifferent.” – Brian Lee. Let’s talk and think about #empathy and its value – both in terms of its subjective value and its return on (emotional) investment. The quote I selected for the lede […]