Author Archives: Colin Hung

Toward Population Health: Rethinking the Mission of Health Systems

Blog post by Brian Castrucci @BrianCCastrucci There are simply far too many people dying too soon from illness that we know how to prevent.  We have long turned to medical care as a savior to improve our health, but the medical model, which was so effective in ameliorating acute disease, is, by itself, incapable of […]

Veterans + PTSD

Blog post by Colin Hung This week is the Memorial Day holiday in the US – a day for remembering and honoring people who have died while serving in the Armed Forces. As we think about all the brave warriors who made the ultimate sacrifice – we cannot forget that many did not die in […]

Tough Questions About Patient Experience

Blog post by Colin Hung This week, I’ll be attending the 2019 Patient Experience Summit (Empathy + Innovation) being held in Cleveland. Watch the #PESummit hashtag for live-tweets from myself, Grace Cordovano and many others. Last year, ahead of this same conference, we discussed whether or not we had reached “Peak Patient Experience” – and […]

Podcasts

For years I ignored podcasts. I’m not sure why I did, I just never got into it. But after I listening to EVERYONE around me, raving about their favorite podcast and how much they enjoyed listening to them, I decided to dive in. I asked for a few recommendations and I got hooked. Now, whenever […]

Ratings + Healthcare + Marketing

Tuesday April 16th is the eve of the 2019 Healthcare Marketing & IT Conference (HITMC19). Since the event is being held in Boston, we thought it would be fun to try and bring several communities together for a meetup/tweetup that coincides with the weekly #hcldr chat. If you are in Boston, here are the details […]

Patient Support, Engagement and Experience

On Wednesday April 3rd, The Beryl Institute will be holding it’s annual Patient Experience Conference #P2019 in Dallas TX. Back in 2015, Jason A. Wolf @jasonawolf, President of The Beryl Institute, and I decided to do a live #HCLDR chat from the floor of #PX2015. #hcldr chat live at #PX2015 starting in 1 minute! Special […]

What’s Working in Healthcare?

Spring is finally in the air and now that warmer weather is around the corner. It’s also the time of year when things look a little brighter. Hope and positivity are in the air. In light of this (see what I did there?), I thought it would be nice to discuss an uplifting topic this […]