Tag Archives: active listening

Authentic Listening in Healthcare

Blog post by Joe Babaian Seek First to Understand, Then to be Understood – Steven Covey Is your doctor really present during your visit? – Suzanne Koven M.D. The topic of Authentic Listening has become even more important as we accelerate into healthcare innovation and system redesign. We have not yet moved the needle toward true meaningful […]

A Beautiful Question: Questioning in Healthcare

Blog post by Bernadette Keefe MD A person skilled in the art of questioning is a person who can prevent questions from being suppressed by the dominant opinion. – Hanz-Georg Gademer It was just after New Years 2015 when an an article by Warren Berger entitled “Forget Resolutions, Whatʼs Your Beautiful Question” caught my eye. In it […]

The Art and Skill of Listening

Blog post by Bernadette Keefe MD Listening to the world around us, its people and nature, educates us about our world and allows for meaningful conversation. Without the ability to listen, we are unable to sustain relationships and learn. Likewise we place ourselves out of range of others: unable to provide help, to answer needs. For many reasons, […]