Tag Archives: leadership

Bridge Over Troubled Waters

Blog by Joe Babaian Tuesday, March 24th, 2020 dawns with the continued shaping of a new reality for everyone. First, you’re not alone. I have seen more connection, more support, more hope, and more examples of folks showing their greatest selves over the past weeks. Some examples – like the love from true #hcldr Liz […]

The Pursuit of Perfection in Healthcare

Blog post by Joe Babaian Striving to better, oft we mar what’s well. ~ Shakespeare The best is the enemy of the good. ~ Voltaire Better a diamond with a flaw than a pebble without. ~ Confucius This week on #hcldr I want to take a leap into the pool of our pursuit of perfection […]

The Importance of Trust in Healthcare

Blog post by Joe Babaian Trust in healthcare – the system and the medical profession is rooted in experience, connections, and perception. Different segments of society have varying levels of trust based on socio-economic status, race, and level of interaction with the healthcare system to name a few. You can see social determinants of health […]

Importance of Trust in Healthcare

Blog post by Joe Babaian Trust in healthcare – the system and the medical profession is rooted in experience, connections, and perception. Different segments of society have varying levels of trust based on socio-economic status, race, and level of interaction with the healthcare system to name a few. You can see social determinants of health […]

Leading a culture of safety

Blog post by Richard Corder “Culture is how organizations ‘do things’.” – Robbie Katanga “We are what we repeatedly do.” – Aristotle Culture is consistent, observable patterns of behavior in organizations. At the beginning of the year I wrote a blog about a local (north of Boston, MA) supermarket chain that had reinstated their president after […]

Grassroots Change + Personal Accountability in Healthcare

Blog post by Colin Hung Change is never easy. It takes courage, hard work and a bias for action. In healthcare, change is especially difficult. The risk-adverse culture, hierarchical organizations and ready willingness to blame “the system” rather than accept personal accountability are powerful headwinds that would-be-change-agents face in healthcare. In a recent blog post, […]

Small Changes, Big Difference

Blog post by Colin Hung It’s impossible right now to turn on the TV without seeing or listen to the radio without hearing an ad for a gym, a weight-loss program or an exercise equipment maker. Every January we all get inundated with ads that target those of us who have decided to make big […]

Laughter + Medicine

Blog post by Colin Hung Last week’s #hcldr chat on Emotional Support For Patients, Families and Clinicians After An Adverse Event featured special guests Linda K Kenney (@lindakkenney) and Winnie Tobin (@wntobin). Both are from the MITSS organization out of Boston which helps healthcare providers implement programs to help people after an error has occurred. […]

Emotional Support for Patients, Families, and Clinicians Following Adverse Events

Blog post by Winnie Tobin & Linda Kenney Even in the safest of healthcare systems things can, and often do, go wrong.  Just ask Linda Kenney.  Linda’s story began in 1999 when she nearly died as the result of an anesthesia mishap.  A routine orthopedic surgery scheduled at a large academic medical center went wrong […]

Defining Patient Advocacy

Blog post by Colin Hung Last week’s #hcldr chat featured Dr. Rajiv K Singal (@DrRKSingal) on the topic of Physicians, Philanthropy and Patient Advocacy. It was a fantastic discussion and tremendously educational. If you missed it, check out either the full transcript of the chat (via our friends at Symplur) or the Storify summary of […]