Tag Archives: patient experience

Patient Experience Technology – Helpful?

Blog post by Colin Hung This week for #hcldr I will be live-tweeting from Cleveland Clinic’s Patient Experience Conference – Empathy + Innovation. You can follow along with conference’s hashtag #PESummit. Patient Experience is a topic that we have covered numerous times on #hcldr. We discussed the difference between patient experience and patient engagement, we […]

Patient Experience in 2017

Blog post by Colin Hung This week the Beryl Institute holds its annual Patient Experience Conference in Denver CO. This is a fantastic event. If you are involved with or interested in patient experience, I would strongly encourage you to attend in 2018. I will be following this year’s conference via the #PX2017 hashtag. In […]

Consumerism in Healthcare

Blog post by Colin Hung Over the past few weeks I’ve had hundreds of conversations with healthcare peers – a positive consequence of being at the #HIMSS17 conference and traveling for work for the past 6 weeks in a row. There was one topic that kept popping up – consumerism in healthcare (something I talked […]

Patient Experience in 2016 – How do we move forward?

Blog post by Colin Hung A few week ago I had the opportunity to attend the Beryl Institute’s Patient Experience Conference #PX2016 as part of the Stericycle Communications Solutions vendor team. It was my second time at this wonderful event hosted by Jason A Wolf @jasonawolf and his amazing group. If you are involved at […]

The Forgotten Patient

Hi, I exist.     ~ Said by anyone overlooked, if they could only find their voice The best writing comes from a passion within based on things that matter to each of us, wouldn’t you agree? Often, what matters most in healthcare (life) is what is right in front of us! I’m talking now about the […]

Radiology + Patient & Family-Centered Care

Blog post by James V. Rawson, MD, FACR. Intro by Colin Hung. I am in constant awe of the fantastic people I have met through social media. Never in my wildest dreams could I have imagined the friends and colleagues that I have gotten to know simply because I choose to send out missives in […]

New Systems – The Future of Hospitals & Institutions

Blog by Dave Chase, Leonard Kish and Colin Hung On Tuesday June 9th, the #HCLDR community gathered to discuss “The New Health Ecosystem” based on the #95Theses work of two healthcare luminaries: Dave Chase and Leonard Kish. [Note: if you missed that chat you can read the highlights on our Storify Summary]. Both Kish and […]