Monthly Archives: July 2014
Are social media relationships different? Implications for patients?
Blog post by Colin Hung A friend of mine who is not active on social media recently asked me a question that took me a long time to answer – Are social media relationships different than other relationships? It was a fascinating question and one that I had not given a lot of thought to. […]
What are we waiting for? Rethinking the waiting experience in healthcare.
Blog post by Colin Hung Last week, a close friend of mine was telling me about “an amazing experience” that he had at a doctor’s office. He arrived 10 minutes before his appointment and was floored by the modern furniture and welcoming décor of the waiting room. The room was full of up-to-date reading material […]
Psychologists, Behavioral Health and Primary Care – Oh My!
Blog post by Colin Hung One of the best things about social media is meeting people with different perspectives. I am constantly amazed at all the points of view that people “see” problems. Each of us has a unique lens through which we see the world – a lens shaped by training and experience. A […]
What Healthcare should or shouldn’t learn from other industries
Blog post by Colin Hung Learning and adopting best practices from others is often sage advice. After all, why invent from scratch when you can stand on the shoulders of those who have done it before? No matter what industry you work in you will hear repeated calls to “look beyond the border” to other […]
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