Monthly Archives: May 2017

Patient Experience Technology – Helpful?

Blog post by Colin Hung This week for #hcldr I will be live-tweeting from Cleveland Clinic’s Patient Experience Conference – Empathy + Innovation. You can follow along with conference’s hashtag #PESummit. Patient Experience is a topic that we have covered numerous times on #hcldr. We discussed the difference between patient experience and patient engagement, we […]

Mentorship in Healthcare

Blog post by Colin Hung This week on #hcldr we are honoured to have a few special guests from the Canadian College of Healthcare Leaders @CCHL_CCLS, Emerging Healthcare Leaders and Legacy Partners join us: Nadia Batara, MHA, Author and Performance Management Consultant, Mississauga Halton CCAC – @nadiaNB_ Tony Woolgar, MBA, Author and Partner, Legacy Partners […]

The Last Mile in Healthcare

Blog by Joe Babaian #Storify summary of this chat from 5/9/17: In healthcare, the use of inter-industry comparisons has continued to increase. Some debate exists when it comes to the applicability of many of these comparisons – no doubt about that. One term of the art that’s used in telecommunications is the Last Mile. This refers […]

Online Communities

Blog post by Colin Hung On Monday May 8th, I will be making a presentation alongside Dan Dunlop @dandunlop President of Jennings and Cindy Price Gavin @cindypricegavin, Founding Executive Director of Let’s Win! Sharing Science Solutions for Pancreatic Cancer. The three of us will be discussing Online Communities at the annual Healthcare Marketing & Physician […]