Author Archives: Colin Hung

Patient Experience in 2017

Blog post by Colin Hung This week the Beryl Institute holds its annual Patient Experience Conference in Denver CO. This is a fantastic event. If you are involved with or interested in patient experience, I would strongly encourage you to attend in 2018. I will be following this year’s conference via the #PX2017 hashtag. In […]

Online Reputations in Healthcare

Blog post by Colin Hung Over the past few weeks I have had no fewer than five different conversations on the topic of online reputations in healthcare. It started with a fun and lively debate with my colleagues at work. There are a few members of the team who are not active on social media […]

Consumerism in Healthcare

Blog post by Colin Hung Over the past few weeks I’ve had hundreds of conversations with healthcare peers – a positive consequence of being at the #HIMSS17 conference and traveling for work for the past 6 weeks in a row. There was one topic that kept popping up – consumerism in healthcare (something I talked […]

Staying Optimistic

Blog post by Colin Hung This week marks the beginning of very interesting time in world politics. Regardless of whether you support Mr. Trump or not, there can be no doubt that his Presidency will usher in a time of tremendous change. I don’t believe anyone can predict what will happen in the next four […]

Expectations & Resolutions 2017

Blog post by Colin Hung Happy New Year! …and welcome to another fantastic year of #hcldr. Can you believe that it’s already 2017? Where did 2016 go? Since many people are still recovering from the holidays, I thought it would be nice to start the year with a bit of a “softer” #hcldr topic. So […]

Powerful or Powerless in Healthcare?

Blog post by Colin Hung “Knowledge is power” – Francis Bacon It’s the week after the Thanksgiving holiday in the US, so a short #hcldr blog is just what we need to ease back into the regular routine. 🙂 Last week a headline from HealthcareScene caught my eye and it stuck with me: “Do You […]

Health Financing, Universal Pharmacare & Getting Value for $$$ Spent in Healthcare

Blog post by Colin Hung There are a lot of appealing things about Canada. Four distinct seasons, a wealth of natural resources, ruggedly beautiful landscapes and a welcoming people. But perhaps one of the most unique aspects of Canada (at least for our American friends), is our universal healthcare system that is funded with public […]