Tag Archives: patient safety
What is the Ideal Patient Discharge Experience?
There is a saying that the last impression you make is the lasting one. Put another way, it means that your wonderful meal can be ruined by having to wait 20 minutes for your check to arrive. Since that is the case, healthcare providers should spend more time and energy improving their discharge experiences. Over […]
Face Masks: Learning a Better Way From History
For the past few months, a phrase my Grade 5 history teacher, Mrs. Galbraith, has been stuck my head: “History repeats itself, but only for those that are open minded enough to see it.” We were learning about the influx of Irish refugees to Canada and the US who were fleeing the Potato Famine in […]
Nursing Ratios + Healthcare
Blog post by Colin Hung. Last week I attended #SHSMD18 – the annual conference of the Society for Healthcare Strategy & Market Development. While at the event, I had an unexpected conversation with several marketing leaders from hospitals in the US Northeast. They were all concerned about the upcoming vote in Massachusetts on mandatory nursing […]
Leading a culture of safety
Blog post by Richard Corder “Culture is how organizations ‘do things’.” – Robbie Katanga “We are what we repeatedly do.” – Aristotle Culture is consistent, observable patterns of behavior in organizations. At the beginning of the year I wrote a blog about a local (north of Boston, MA) supermarket chain that had reinstated their president after […]
Falls & The Elderly – Just Not Sexy Enough?
Blog post by Bernadette Keefe MD Two weeks ago, a $1 Million prize was announced in San Francisco Bay area: The Palo Alto Longevity Prize. Palo Alto Investors and guru Yoon Jun will award the money in batches to those researchers able to restore to youthful parameters certain physical functions in elderly animals. The group […]
Fighting Fatigue in Healthcare
Blog post by Colin Hung Next week is the unofficial start to summer here in North American – with Canada Day falling on July 1st and Independence Day on July 4th. These holidays represent the mid-point of the calendar year and is the first chance for many to take a break and get away from […]
Emotional Support for Patients, Families, and Clinicians Following Adverse Events
Blog post by Winnie Tobin & Linda Kenney Even in the safest of healthcare systems things can, and often do, go wrong. Just ask Linda Kenney. Linda’s story began in 1999 when she nearly died as the result of an anesthesia mishap. A routine orthopedic surgery scheduled at a large academic medical center went wrong […]
A Legacy of Surgical Outcomes – April 22 2014 Chat
Blog post by Thomas K. Varghese Jr. MD, MS, FACS Ernest Codman MD (1869-1940) was the prototypical genius surgeon. Graduate of Harvard Medical School in 1895, internship at Massachusetts General Hospital, and eventually a member of the surgical staff at Mass General and of the Harvard faculty. His impact was in many fields – shoulder […]
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