Tag Archives: ptexp

Healthcare Consumers or Pawns?

Blog post by Joe Babaian The pharma pricing system was not built on the idea of consumer engagement. It was built… on market efficiencies. It was not built on the premise of consumerism. ~ Heather Bresch, Former CEO Mylan Heather’s comment is striking and it’s emblematic of the entire healthcare system as we now know […]

Have We Reached Peak Patient Experience?

Blog post by Colin Hung. This week I am attending the annual Patient Experience Summit #PESummit hosted by Cleveland Clinic. The event runs from Monday June 18th to Wednesday June 20th. Many friends and members of the #hcldr community will be there, including: Jason A Wolf @jasonawolf Grace Cordovano @GraceCordovano Sunnie Southern @SunnieSouthern Michael Joseph […]

Patient Experience in 2017

Blog post by Colin Hung This week the Beryl Institute holds its annual Patient Experience Conference in Denver CO. This is a fantastic event. If you are involved with or interested in patient experience, I would strongly encourage you to attend in 2018. I will be following this year’s conference via the #PX2017 hashtag. In […]

Patient Experience and Patient Engagement – Is one more important?

Blog post by Colin Hung This past week I had the good fortune to attend Day 1 of the National Forum on Patient Experience for Healthcare (#px14) here in Toronto. Now in its second year, this event is an opportunity to hear about innovation and best practices in patient experience from healthcare organizations, government agencies […]